Privacy Policy
Effective Date: 09 May 2026 · Last Updated: 09 May 2026
📋 By using StarFXGlobal services, you confirm that you have read and understood this Privacy Policy.
1. Introduction
StarFXGlobal respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how StarFXGlobal collects, uses, stores, shares, protects, and processes your personal information when you visit our website, create an account, make an investment, upload documents, or use any of our services related to land investment, investment support, client onboarding, and transaction coordination. By using our website or services, you confirm that you have read and understood this Privacy Policy.
2. Information We Collect
We may collect: (1) Identity Information — full name, date of birth, government-issued ID details (PAN, Aadhaar, Passport, Driving Licence, Voter ID). (2) Contact Information — mobile number, email address, residential address. (3) Investment Information — investment plan preference, amount, timeline, transaction details. (4) KYC & Compliance Information — identity proof, address proof, source-of-funds information, bank account details. (5) Financial Information — payment confirmation, transaction reference, amount paid, receipt details. (6) Technical Information — IP address, device type, browser type, pages visited. (7) Communication records — emails, WhatsApp messages, support tickets.
3. How We Collect Information
We collect information directly from you when you register on our platform, fill out forms, upload documents, make investments, submit KYC details, or communicate with our team. We may also collect technical information automatically when you visit our website.
4. How We Use Your Information
StarFXGlobal uses your information to: process your investment applications and manage your portfolio; verify your identity (KYC) and prevent fraud; send return payment notifications and investment updates; comply with legal and regulatory requirements; improve our platform and services; respond to support queries and resolve disputes; send important communications about your investments.
5. Information Sharing
StarFXGlobal does not sell your personal information. We may share information only: with our internal team for investment processing and customer support; with legal advisors or regulatory authorities where required by law; with payment processors for transaction verification. We do not share your data with advertising networks or third-party marketers.
6. Data Security
We implement industry-standard security measures to protect your personal information including encrypted data transmission, secure server infrastructure, access controls, and regular security reviews. However, no system is completely secure and we cannot guarantee absolute security of data transmitted over the internet.
7. KYC Document Security
All KYC documents uploaded to our platform are stored securely and accessed only by authorized personnel for verification purposes. Documents are not shared with third parties except where required by law. Once verified, documents remain on file for regulatory compliance purposes.
8. Your Rights
You have the right to: access your personal information held by us; request correction of inaccurate information; request deletion of your data (subject to legal retention requirements); withdraw consent for marketing communications; lodge a complaint with relevant authorities. To exercise these rights, contact us at support@starfxglobal.com.
9. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Investment records are retained for a minimum of 7 years for regulatory and audit purposes. You may request deletion of marketing data at any time.
10. Cookies
Our website uses cookies to improve your browsing experience, analyze website traffic, and remember your preferences. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.
11. Changes to This Policy
StarFXGlobal may update this Privacy Policy periodically. We will notify you of material changes via email or platform notification. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
For privacy-related questions, requests, or complaints, contact our Privacy team at: Email: support@starfxglobal.com | Website: StarFXGlobal.com | India
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